Shipping Policy

To reduce waste and keep our business sustainable, our laser cut items are made to order. All orders are processed and shipped out within 1 to 2 weeks unless otherwise stated in the item description. Shipping times will be estimated at checkout.

We ship domestic (U.S.) and in select countries worldwide. Shipping times may vary and are out of our control. We will provide tracking for every order.

You will see shipping rates for your region at checkout. We provide free shipping on all U.S. orders over $50.

Apologies to customers in the U.K. and E.U. as we are no longer shipping to these regions as of July 1, 2021. Recent legal changes have made it more difficult for us to ship to Europe. Once we are able to develop a solution we will resume service. Instead, check us out on Etsy if you are in the U.K. or E.U.

https://www.etsy.com/shop/TheSpritesHollow

We are not liable for any customs fees as we have no control over them. They are determined and charged by your region when the package is imported. We will not issue refunds due to unpaid customs fees.

Shipping times are automatically calculated once the order has been placed. Due to uncontrollable circumstances there may be inaccuracies in calculated shipping times.

For any questions, concerns, or comments, email info@spriteshollow.com